Last updated: January 2026
These Terms of Use ("Terms") govern your access to and use of the services, website, and applications (collectively, the "Services") provided by Helvetia Financial Services & Software SA ("HFSS", "we", "us", or "our"), registered at Rue Robert-Céard 6, 1204 Genève, Switzerland.
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
These Terms should be read in conjunction with our Privacy Policy, which explains how we collect, use, and protect your personal data.
To use our Services, you must:
By registering an account, you represent and warrant that you meet all of the above eligibility requirements.
To access certain features of our Services, you must create an account. When you create an account, you agree to:
We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, not current, or incomplete.
In compliance with applicable Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, we are required to verify the identity of our users. You agree to:
We reserve the right to refuse service, restrict transactions, or close accounts based on the results of our verification procedures.
HFSS provides the following financial services, subject to regulatory approvals and availability in your jurisdiction:
Send and receive fiat currency payments via SEPA and other supported payment networks.
Buy, sell, store, and transfer supported digital assets through our platform.
Convert between supported fiat currencies and digital assets at market rates.
Receive a dedicated virtual IBAN for incoming and outgoing payments.
We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.
The use of certain Services may be subject to fees. By using fee-bearing Services, you agree to pay all applicable fees as described on our Website or communicated to you.
You agree not to use our Services for any unlawful purpose or in violation of these Terms. Prohibited activities include, but are not limited to:
We reserve the right to investigate and take appropriate action against anyone who violates these prohibitions, including suspending or terminating accounts and reporting to law enforcement.
All content, features, and functionality of the Services, including but not limited to text, graphics, logos, icons, images, software, and the design thereof, are the exclusive property of HFSS or its licensors and are protected by international copyright, trademark, patent, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of our Services, nor may you reverse-engineer or attempt to extract the source code of our software, unless applicable laws prohibit these restrictions.
To the maximum extent permitted by applicable law:
Risk Warning: Cryptocurrency assets are highly volatile and carry significant risk. The value of digital assets can decrease significantly in a short period. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition.
The Services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
HFSS does not warrant that the Services will be uninterrupted, timely, secure, or error-free. HFSS does not warrant that the results obtained from the use of the Services will be accurate or reliable.
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.
Upon termination:
These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions.
Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Geneva, Switzerland.
Before initiating any formal dispute resolution proceedings, you agree to first attempt to resolve any dispute informally by contacting us at info@hfss.ch.
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our Website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
It is your responsibility to review these Terms periodically for changes. The date of the most recent revision will always be indicated at the top of this page.
If you have any questions about these Terms, please contact us at:
Helvetia Financial Services & Software SA
Rue Robert-Céard 6
1204 Genève, Switzerland
Email: info@hfss.ch