Helvetia Debit Card

A prepaid Mastercard that lets you spend your funds anywhere — in stores, online, and at ATMs worldwide. Everything you need to know is below.

Mastercard worldwide

Pay in stores, online, and withdraw cash anywhere Mastercard is accepted.

EUR & CHF

Spend in your currency, with automatic conversion when you travel.

Contactless & secure

Tap to pay with EMV chip and contactless, protected by strong security.

Virtual or physical

Get a virtual card instantly, or a physical card delivered to your door.

How it works

  1. 1

    Order your card

    Request your Helvetia Debit Card from your account — choose virtual or physical.

  2. 2

    Receive & activate

    Get your virtual card instantly, or your physical card by mail, then activate it in a few taps.

  3. 3

    Add funds

    Load money onto your card from your Helvetia account whenever you need.

  4. 4

    Start spending

    Pay in shops, online, and withdraw cash worldwide with Mastercard.

Frequently asked questions

What is the Helvetia Debit Card?
The Helvetia Debit Card is a prepaid Mastercard that lets you spend the funds in your Helvetia account in stores, online, and at ATMs worldwide.
Which currencies are supported?
Cards are available in EUR and CHF. You can still pay in other currencies when you travel — the amount is converted automatically.
How do I get a card?
Request a card from your Helvetia account. You can get a virtual card instantly, or order a physical card delivered to your address.
How do I activate my card?
Once you receive your card, activate it from your Helvetia account in a few steps. Your virtual card is ready to use straight away.
How do I add funds to my card?
Load money onto your card directly from your Helvetia account balance, at any time.
Where can I use my card?
Anywhere Mastercard is accepted — in-store, online, and at ATMs, in-country and abroad.
What if my card is lost or stolen?
Contact us immediately at support@hfss.ch so we can suspend the card and arrange a replacement.
How long does delivery take?
Physical cards typically arrive within a few business days by courier, or up to 10–15 days by standard post, depending on your location.

Still have questions?

Reach out to our team and we'll be happy to help with anything about your Helvetia Debit Card.

support@hfss.ch